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Customer Questions

If you have a question about our products, our company, or anything else, the simplest way to reach us is to send us an email to customer service. We'll respond as soon as possible, by the end of the next business day.

If you prefer, you can write to us:

Customer Service
American Cast Iron Company
5008 Crosswood Avenue
Baltimore, MD 21214-3001

 

If you'd like to exchange or return an item, please click here for instructions. Our easy-to-follow return process ensures the proper handling and tracking of items sent to us. You must complete our return process for us to accept your returned item.


Customer News and Updates

If you’re interested in getting the latest about new products, special offers, and new website features and services, send your email address to subscribe to our IronWorks email newsletter.

American Cast Iron will never share your email address with outside parties. To review our complete privacy policy, click here.


Corporate Sales

If you’d like to use our products as motivational tools or as part of a corporate rewards program, let us know. We can work with you to develop an appropriate product and implementation plan, and provide product photography to promote your program, and suggest steps that will help you maximize your program. Contact corporate sales with your needs; we’re glad to help.


Retailers

If you’re interested in carrying American cast Iron Company products in your store, contact new retailers. We’re eager to build long-term relationships with qualified, high-quality retailers.


Media

American Cast Iron Company has a compelling story to tell. Our new company was founded to celebrate modern heroes with unique high-quality products created by American craftspeople using technologies that are sadly disappearing from the American scene.

Ours is a story of a low-tech startup, of inventing, creating, and building a small business, of locating capable American manufacturers that are surviving despite the cheap labor of their foreign competitors, of using old-school industries to evoke a sense of quality, of tapping into the pride of American workers.

If you’re interested in telling our story or would like more information or product photographs, we’d like to help. Contact media inquiries.

To see what has been written about us and our products, or if you would like to read our press release archive, click here.


Website

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